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Contact Customer Service

ACE Customer Service Hotline:
(Monday to Friday, 9.00 a.m. to 5.30 p.m. except public holidays)

Tel      (852) 3191 6222
Fax     (852) 2519 3233
Email   Inquiries.HK@acegroupx.com

In the event that you are unhappy with our customer service, you may refer to the Hong Kong Federation of Insurers for assistance. Contact details are:

The Hong Kong Federation of Insurers
29th Floor, Sunshine Plaza,
353 Lockhart Road,
Wanchai, Hong Kong
Fax:   (852) 2520 1967

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