Complaints

Complaints Handling Center

The Complaints Handling Center was established to deal with any complaints about our products, services, or agents. We emphasize that every single complaint we receive is important. All complaints and comments from customers will be taken into consideration. Please send suggestions or complaints to the company using the following methods:

• Tel: 0-2611-4411 (Monday to Friday, 8.30 AM to 5.30 PM)
• Fax: 0-2611-4324 or 0-2611-4444
• Email: Thailand.ComplaintCenter@acegroupx.com
• Post:

Center for Complaints (Legal Department)
ACE INA Overseas Insurance Company Limited
Level 26–30, Interchange 21 Building
399 Sukhumvit Road
Klongtoey Nua, Wattana
Bangkok 10110
Thailand

• Visit us in person at ACE INA Overseas Insurance Company Limited, level 28