Surety Guidance for Claims

ADDRESSING CLAIMS

In the event of felony, your claim will be addressed via telephone assistance at no additional charge, the 365 days of the year, 24/7, throughout the entire country., To submit your claim, please contact the following telephone numbers:

Mexico City (Federal District) and Metropolitan Area
(01-55) 50-93-70-83

From the rest of the Mexican Republic
01-800-236-00-76

Or if you wish to contact our offices during business days and hours, please call:

Mexico City (Federal District) and Metropolitan Area

(01-55) 52-62-78-73

Monterrey, N.L.

(01-81) 83-19-18-80

Guadalajara, Jalisco
(01-33) 38-18-10-43