It matters to us because it matters to you!

In cases of claims, ACE observes a level of quality expressed by its leading position globally in insurance and reinsurance:

• Analyze each claim positively;
• Offer the best solution for each case;
• Handle the process in a rapid and trouble-free manner;
• Communicate progress in all phases;
• Assign experts in the matter for each case worldwide;
• Continuously train its professionals to be the best in the market;
• Never forget the efforts made by clients and brokers;
• Be the best in its business, so that clients and brokers can focus exclusively on their business.

In the Claims department, the ACE Group focuses on the individual needs of each client.

We understand the importance of settling claims within the estimated timeframe and satisfactorily.

Particularly, we appreciate the fact that the way we handle claims is a great test to our business.

It matters to us because it matters to you!