Charles Brooks
Vice President, Global Operations & IT Officer
ACE Group
Charles Brooks is Global Operations & IT Officer of ACE Group, a position he has held since joining the company in September 2011. In this role, he has responsibility for operational areas including information technology, real estate and facilities, contingency planning and business continuity, purchasing, workflow management and general business efficiencies. Mr. Brooks was appointed Vice President, ACE Group, in March 2014.
Mr. Brooks has held several leadership positions over a nearly 20-year operations and systems career. Prior to joining ACE, he served as head of M&A Services for Information Technology and Operations and head of Member and Plan Sponsor Services Operations at Aetna. From 2003 to 2009, Mr. Brooks served as Senior Vice President for Operations and Systems and Chief Information Officer for Travelers Personal Insurance. Prior to that, he served as a partner in the insurance practice at Accenture, and Chief of Staff to the Reengineering Officer at Prudential. Earlier in his career, Mr. Brooks served as Captain in the United States Army.
Mr. Brooks is a graduate of North Carolina A&T State University and holds a Master’s degree in Business Administration from Columbia University.