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Auto Insurance

Setting higher standards

If you appreciate superior craftsmanship, performance, and comfort in your vehicle, you’ll appreciate the higher standards for auto coverage and service in the ACE Platinum Portfolio.

Benefits:

  • “Agreed Value.” By choosing this option, you can lock in the value of your vehicle and avoid depreciation if it becomes a total loss.  Standard policies can take thousands out of your reimbursement by applying the most aggressive form of depreciation.
  • “New for Old.” This option replaces your “totaled” auto with a comparable new one in the latest model year.
  • “OEM” parts. We always pay for parts produced by the original manufacturer, also called OEM parts. Some auto policies will only pay for “generic” auto parts from third-party manufacturers.
  • Road service and overnight expenses. Our Comprehensive coverage automatically includes road service and even two days of overnight expenses if you’re stranded far from home.
  • No deductible for windows, locks, and airbags. We will pay to replace broken or chipped windows, locks that need to be replaced due to lost or stolen keys, and airbags that accidentally deploy - and we won’t hold you responsible for the deductible.
  • Comparable auto rental during repairs. We do not limit the daily expense of renting a car while your vehicle is being repaired due to a covered loss. Standard policies often have strict daily limits equivalent to the cost of renting a small economy car.
  • High liability limits. We offer liability limits from the state minimum levels up to $500,000 and beyond. Bargain policies may not be able to offer adequate limits for high net worth customers, who make lucrative targets for liability lawsuits.
  • Rental car damage and loss of use. If you damage a rental car, the rental company may hold you responsible for the cost of repairing the vehicle as well as lost income while the car is out of commission. Unlike standard industry policies, we automatically cover both, and we do so on a worldwide basis.

 

 

Coverage Comparison

If you insure your autos with a standard industry policy and your car is ‘totaled’, you could be in for a rude shock on the reimbursement amount.  Mainstream carriers can take a very aggressive approach to depreciation.

The ACE Platinum Portfolio auto policy offers two options to minimize the impact of depreciation:

  • “Agreed Value” – Establishes the value of your auto before it becomes a total loss.
  • “New for Old” – Pays to replace damaged vehicle with a comparable new car.

See coverage comparison. Learn more about other advantages the ACE Platinum Portfolio has over standard industry policies.

Claims Service Excellence

  • Choice of repair shop. You’re free to choose your favorite local repair shop.  We do not force you to use or accept the price set by a shop that is part of an insurance company network. Of course, if you ask, we can direct you to a reputable facility.
  • Rapid response. Within one business day of receiving a Collision claim, we typically send an expert damage appraiser to visit you, and within another business day we typically issue payment for covered damage.
  • Rental car services. We can help you find a rental car when your car has been damaged in an accident.
  • Easy window repair. We can send our national vendor to your doorstep to replace damaged windshields. Turnaround time is generally within 24 hours.

 

Testimonials

When you have a claim, we have our best opportunity to demonstrate the superb quality of our coverage and service. That’s why we ask every client who has received a claim payment to assess our performance. The result: 97 percent of respondents would refer us to their friends or family.

View our customer testimonials.