At ACE, we understand the challenges that complex, interconnected risks present for today’s large and multinational organizations. We’ve been providing globally coordinated, locally flexible insurance solutions for large organizations and their brokers for three decades.
We've taken the next natural step in our evolution and raised the bar in every way with the creation of ACE Global Accounts – a division that focuses our worldwide underwriting, service and claims capabilities exclusively on large organizations with complex risks.
From traditional P&C and A&H risks to emerging threats related to environmental concerns, cyber attacks, terrorism and political violence, ACE Global Accounts works in tandem with your broker to help manage your entire insurance program more efficiently, more transparently, and more cost effectively.
Led by senior ACE executives and staffed with professionals at the top of their fields, ACE Global Accounts brings best-in-class service, dedicated client and claims relationship management, global servicing, the power of our unique global network, plus our intuitive ACE Worldview® technology, together in one integrated package. And we do so in a way that ensures a straightforward and streamlined experience for you at all points.
Solutions where you are, wherever that may be
We have extensive operations in 54 countries and territories, and a network that spans 200 countries – all performing under exacting measured and published service standards. Combined with our product breadth and financial strength, this means we can help you manage risk anywhere in the world with confidence. In fact, the more complex your exposures, the more valuable our capabilities.
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ACE Global Accounts:
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Enhanced Service
Client relationship management: Easier for you
Companies and risk managers today face an increasingly complex array of risks. But for organizations that span geographies, those risks are interconnected and magnified. That thought was top of mind when we created ACE Global Accounts.
Our goal is to make managing your insurance program as easy as possible, and we structured the division that way. Our global, multidisciplinary network is dedicated to providing you, your team and your broker with comprehensive support in all areas of your program, at all times. It’s a complete approach that spans borders, lines of business and service areas seamlessly. There’s nothing easy about managing a global insurance program. We just make it easier for you.
Claims relationship management: Coordinated, real time and responsive
Much of what you’ll find in ACE Global Accounts stems from our ongoing dialogue with clients and their brokers. That’s especially true when it comes to claims. Our claims relationship management for multinational companies is now coordinated by senior claims executives at home and abroad. It’s staffed by seasoned claims professionals locally, and supported by consistent protocols and processes globally. We put the dialogue on claims where it should be – at the heart of the client relationship, throughout the lifecycle of the insurance contract. And when a claim occurs – wherever it occurs – we’ll manage it consistently and accurately, and we’ll resolve it efficiently.
The highest standards of global service: Excellence and consistency
The Global Accounts service team ensures timely and consistent administration of your program. With leading-edge technology and our expansive network, we manage globally and execute locally. We adhere to demanding performance and delivery standards, so your ACE experience will always be superior – and consistent – in terms of quality, accuracy and efficiency.
Legal and regulatory monitoring: Constant awareness drives compliance
In today's ever-changing regulatory climate, your insurance partners simply must understand local rules and customs. Our international, multidisciplinary teams have you covered. With local experts around the world, we stay on top of evolving legal and regulatory conditions in real time, so you can always be aware of the requirements that affect your program, regardless of geography.
ACE Worldview: Powerful, comprehensive and transparent
ACE Worldview, our unique and award-winning Web-based platform, puts the status of your entire insurance program at your team’s fingertips – in real time. Your team can view program and claims updates, get copies of local policies and certificates, and even access the proprietary research tools our underwriters, account managers, claims teams and legal staff use every day. That’s just a small sample of what ACE Worldview can do. You can configure it to give you what you want, when you want it – from e-mail alerts when something happens to a range of custom reports. In short, it’s the most powerful, effective and transparent tool of its kind in the industry, and it’s available exclusively to ACE clients and their brokers.
A superior alternative
ACE Global Accounts is a coordinated approach to managing the wide range of risks facing large, sophisticated businesses. It puts the power of our entire global organization at your side.
Coverages underwritten by one or more companies of ACE Group. Not all coverages available in all jurisdictions. ACE®, ACE logo®, ACE insured® and ACE Worldview® are trademarks of ACE Limited.