Learning & development
“We’ve recently launched a new talent management development framework to ensure we get even better at helping our people to develop their career path within the company. For us, managing our talent so we can promote from within is a proven approach.”
- Andrew Kendrick, President, ACE European Group
Helping you along your profession journey:
Our business success depends on the knowledge, skill and talent of our people. We support the personal and professional development of all employees. We actively encourage them to continue to evolve. We help them to develop new skills to meet the challenges of the business environment today and tomorrow.
Our learning and development approach:
We place a strong emphasis on ‘on the job’development to strengthen core capabilities
We encourage personal development plans that identify capability gaps, suggest ways to address them and define how success will be measured
We empower you to take control of your own development, with active support from your line manager
We keep you updated on development opportunities. We fully support all our employees to develop their professional skills, and where appropriate to undertake further education
In return, we ask you to demonstrate capability,passion and pride in your role.
Our approach:
There’s always a steep learning curve when you start a new job, whether you’re new to the industry or a seasoned professional. We,offer a cohesive approach to development including online, classroom and on the job learning to support growth and development from day one,and throughout your career with ACE European Group.
New experiences help people achieve their potential. So we help people develop through our 70:20:10 approach:
70% learning from experience – projects, assignments, moving within other areas of the business
20% learning through others – feedback, coaching, mentoring
10% learning through instruction – courses, reading, online learning
Ongoing performance management:
Personal development is supported by our Performance Management Process, designed to provide ongoing feedback, support and clarity on your performance, strengths and areas for development.
Learning & development offering:
All of our people enjoy access to learning and development, specially tailored for ACE, which is built upon the following key pillars:
Foundation skills:
A strong focus on building essential skills that cover: understanding the business, markets and products, using technology and our tools, working effectively, and communications skills
We also offer a detailed induction programme for all new hires.
Business, technical and functional skills:
Supporting development through increased mastery and expertise in a given role;further developing key technical and functional skills.
Leadership and management capability:
As our managers develop into more senior leadership roles, we further develop their strategic thinking, innovation ,business& people leadership skills –and fully utilize their experiences to inspire others.
Bespoke online learning:
ACE Learning Centre is our online learning system, home to nearly 100 professional development courses, including insurance and ACE-focused subjects to help develop specialist knowledge.