Opportunities

ACE Group is one of the world’s largest multiline property and casualty insurers. 

With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. 

The company is distinguished by its broad product and service capabilities, exceptional financial strength, underwriting and claims handling expertise and local operations globally. 

The insurance companies of ACE Group serve multinational corporations and local businesses with property and casualty insurance and services; companies and affinity groups providing or offering accident and health insurance programs and life insurance to their employees or members; insurers managing exposures with reinsurance coverage; and individuals purchasing life, personal accident, supplemental health, homeowners, automobile and other specialty insurance coverage. 

With more than $94 billion in assets and nearly $23 billion of gross written premiums in 2013, ACE’s core operating insurance companies maintain financial strength ratings of AA from Standard & Poor’s and A++ (Superior) from A.M. Best. 

ACE in the UK&I 

With over 1,300 employees in 12 office, ACE has a strong presence in the UK & Ireland. We operate a highly customer-centric business model, including a robust relationship management structure for key accounts and claims and 20 dedicated business relationship managers.  

Role Purpose

This role is part of a team that manages the SQL Server based production environments. 

The technologies supported by the team include:-

Microsoft SQL Server
IBM Cognos
Microsoft Biztalk
Microsoft .NET
Microsoft Analysis Services and Reporting Services
T-SQL, DTS & VB Script

Key Responsibilities

Provide support of production environments and batch processing suites, liaising with Application Development as required ensuring incidents are resolved in a timely fashion.

Perform code and data fix releases into the production environment (all application code changes are made by the Application Development team).

Production Environment maintenance and DBA duties (including housekeeping, health checks, optimisations, capacity planning, backups, user access/security, patching).

Participate in the build and configuration of new servers and hardware migrations/upgrades.

Upgrade versions of supported software when required.

Participate in project work as required.

Production of technical documentation.

Adherence to Sarbanes Oxley and Audit requirements and team processes & procedures.

Provide out of hours support as required through 24 x 7 rota.

Out of hours overtime may be required for planned work that cannot be carried out during normal business hours.

Knowledge

Minimum 5 O Levels / GCSE preferred but not essential.

Experience 

Very strong IT Operations experience in a comparable role.